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FREQUENTLY ASKED QUESTIONS
Discover the answers to your frequently asked questions about our products and services.
General Queries
Kairali Ayurvedic Products is a heritage Ayurvedic brand with over 80 years of expertise. We craft authentic wellness and skincare products using time-tested Ayurvedic formulations and high-quality natural ingredients—rooted in tradition, backed by science.
Yes, all our Ayurvedic products are certified by AYUSH (Ministry of Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homoeopathy), ensuring safety, authenticity, and compliance with India’s highest regulatory standards.
Absolutely. We use only 100% natural herbs, organic extracts, and traditional ingredients—free from parabens, sulfates, silicones, or synthetic additives. Just pure Ayurveda in every bottle.
Our formulations are made from natural ingredients and are generally safe for use. However, we recommend consulting a qualified Ayurvedic practitioner if you're pregnant, nursing, taking medication, or have a medical condition.
Every Kairali product goes through rigorous quality checks. Our in-house R&D team tests for purity, potency, and effectiveness before anything reaches your doorstep.
We take packaging seriously. Products are hygienically sealed, securely boxed, and double-checked for safety to ensure they arrive in perfect condition—whether it's across the street or across the globe.
Order, Shipping & Delivery
Yes! We ship worldwide from our global website kairaliproducts.com. Shipping fees are calculated at checkout based on your location. Keep an eye out for seasonal discounts on international deliveries!
Yes, simply call our customer care team at +91-9555156156 to place an order manually. We’re happy to help.
- India: 5–7 business days
- International: 7–16 business days You’ll receive tracking updates via email/SMS once your order is dispatched.
You’ll get a tracking link via email or SMS. Click the link to follow your package in real-time.
Orders can be cancelled before they’re shipped. Contact our support team immediately at +91-9555156156 for assistance.
Oops! If something’s missing, please call our support team right away and we’ll sort it out with urgency.
Unfortunately, once confirmed, orders cannot be changed. You’ll need to place a new order for any modifications.
We’re truly sorry! Contact us at +91-9555156156, and we’ll arrange a replacement or refund ASAP as per our policy.
Mistakes happen, but we’ll fix it fast. Call our team and we’ll send you the correct item without delay.
Currently, we do not offer the option to download invoices directly from our website. After placing your order, your invoice will be sent to your registered number provided during checkout. If you haven’t received it or need any assistance, please feel free to contact our support team at +91-95551 56156 — we’ll be happy to help you.
Returns & Refunds
We accept returns within 7 days of delivery if the item is unused, unopened, and in its original packaging. Please refer to our full Return & Refund Policy for specifics.
Contact our support team with your order number, and we’ll guide you through the return process step-by-step.
Refunds are processed within 10–15 business days after approval and will be credited to your original payment method.
Consultation & Ayurvedic Guidance
Yes! Get free online consultations from certified Ayurvedic doctors. Book directly via our website and receive personalized wellness advice tailored to your dosha and health goals.
Check our detailed product descriptions, or better yet—book a free Ayurvedic consultation to get recommendations based on your body type, health concerns, and lifestyle.
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Delivery worldwide
We offer worldwide delivery. Experience holistic wellness with global shipping!
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7 Days Return Policy
We offer a hassle-free return policy within 7 days of purchase. Terms and conditions apply.
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24/7 Customer Support
We only use thWe're here to assist you anytime with your queries and concerns.e finest natural ingredients.
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Secure payments
All packagiEnjoy hassle-free transactions with our encrypted and trusted payment gateways.ng is recyclable and eco conscious.