Shipping and Delivery

At Kairali Ayurvedic Products Pvt Ltd (“Company,” “we,” or “us”), we are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy outlines estimated delivery times, applicable charges, and how we process shipments through our delivery partners.

Address Verification

Before proceeding to payment, your shipping address and pin code must be verified. If we are unable to verify your shipping address, we will request an alternative address that is serviceable by our delivery partners. Orders are dispatched only to verified addresses to ensure successful delivery.

Serviceable Locations

We currently offer shipping within India only through this website (www.kairaliproducts.in).

For international orders, please visit our global store at www.kairaliproducts.com.

Delivery Timeline

• Domestic orders: Typically delivered within 7–10 business days
• Order dispatch: Usually within 24 to 48 hours from our warehouse
• International orders (on .com site): Approximate delivery time is 31 days

Note: Delivery timelines may vary slightly based on your location, holidays, or courier delays.

Orders with Multiple Products

Whenever possible, we’ll ship all items in a single order together. However, in some cases (due to product availability or logistics), items may be shipped separately. If you require delivery to multiple addresses, please place separate orders for each destination.

Packaging & Handling

We take great care to ensure that all products are securely packaged to prevent damage during transit. Our team adheres to strict quality and safety standards to protect your purchase until it reaches your doorstep.

Failed Delivery Attempts 

If delivery attempts fail due to incorrect address or recipient unavailability, additional charges may apply for re-delivery. Please ensure someone is available to receive the package during business hours.

Delivery Partners

We ship via trusted logistics providers, including:

• AFL
• Aramex
• Blue Dart
• DTDC
• DHL / FedEx
  
  

If your location is not covered by these partners, we will arrange alternative delivery options to ensure your order reaches you. A tracking number will be provided once your order is shipped, and you can also access it by logging into your account.

Shipping Charges

• Domestic Shipping: Charges (if applicable) will be shown during checkout.
• International Shipping: Handled via our global website, with rates varying by country.
• All prices shown in INR are applicable only for deliveries within India.
  
  

Taxes & Duties

• Orders shipped outside India may be subject to customs duties, local VAT, or import taxes, which are the responsibility of the recipient.
• These charges are not included in the product or shipping costs and may vary by destination.
  
  

Customer Support

If you have questions or concerns about your shipment:

• Phone: +91-95551-56156
• Email: support@kairaliproducts.in
• Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
  
  

We’re here to help ensure your Kairali Ayurvedic products arrive safely and on time.