Last updated: 8 August 2026
This Payment Policy applies to purchases made on www.kairaliproducts.in.
Available payment methods
Eligible online payments are processed through Razorpay or Cashfree Payments and may include cards, UPI, net banking, wallets or other methods displayed at checkout. Cash on delivery may be available for eligible products, order values and delivery PIN codes through our cash-on-delivery order tools. The methods actually available are the methods shown for your order at checkout.
Currency and amount charged
Prices and charges on the India store are shown in Indian rupees unless checkout clearly states otherwise. Any shipping charge, discount and tax collected by us is shown before you submit the order. A bank, card issuer, UPI app or wallet provider may apply charges under its own terms.
Online payment authorisation
Submitting an online payment authorises the payment provider and your financial institution to validate and process the transaction. Authentication may be completed through your bank, card issuer, UPI app or payment provider. We may use reasonable fraud-prevention checks and may ask for information necessary to verify an order. An order is accepted only when we send an order confirmation or otherwise confirm acceptance.
Cash on delivery
Cash-on-delivery orders may be subject to delivery eligibility, order-value limits, confirmation by phone, message or one-time code, and reasonable fraud checks. We may cancel an unverified or ineligible cash-on-delivery order. Pay only the amount shown on the invoice or confirmed order, using the payment method accepted by the delivery partner. Any cash-on-delivery fee will be shown before the order is submitted.
Failed, pending or duplicate payments
If checkout reports a failed payment, confirm the status with your bank, UPI app or payment provider before trying again. A temporary debit or authorisation may be reversed automatically by the provider or financial institution. If you believe you were charged more than once, email support@kairaliproducts.com with the order number, payment date, amount and transaction reference. Do not send a full card number, UPI PIN, banking password or one-time password.
Payment security
Checkout uses encrypted connections and online payment credentials are processed by the payment provider. We do not ask customers to provide a full card number, CVV, UPI PIN, banking password or one-time password by email, phone or messaging. No method of transmission or storage is completely secure, but we and our providers use measures designed to protect transaction information.
Refunds and cancellations
Eligibility for cancellation, return or refund is governed by our Return, Refund & Cancellation Policy and applicable consumer law. Approved online-payment refunds are normally sent to the original payment method. Approved cash-on-delivery refunds may require verified bank or UPI details supplied through a secure method. Bank and provider processing times may apply after we issue a refund.
Contact
Email: support@kairaliproducts.com
Phone: +91-95551-56156
