Privacy, Cookies & Service Providers

Last updated: 8 August 2026

This Privacy, Cookies and Service Providers Notice supplements our Privacy Policy. It explains the main payment, analytics, advertising and commerce providers that may process information when you visit www.kairaliproducts.in, communicate with us or place an order. If this notice and the Privacy Policy differ, the Privacy Policy controls.

Who we are

Kairali Ayurvedic Products Private Limited operates this store. Privacy requests and grievances may be sent to support@kairaliproducts.com or raised by calling +91-95551-56156.

Information involved

Depending on how you use the store, we and our providers may process contact and account information; billing, shipping and order details; payment confirmation and limited payment metadata; cash-on-delivery preferences and verification status; communications and support records; device, browser, network and approximate-location data; pages viewed, searches, cart activity and purchase events; advertising identifiers; and cookie or consent preferences. Payment credentials entered in a provider's checkout are handled by that provider under its own security and privacy terms.

Commerce and payment providers

  • Shopify hosts the storefront, checkout, customer accounts and related commerce services. Shopify may also support fraud prevention, analytics, personalization and advertising features configured for the store. See Shopify's Consumer Privacy Policy.
  • Razorpay processes eligible card, UPI, net-banking, wallet and other supported transactions and may perform payment security and fraud checks. See Razorpay's Privacy Policy.
  • Cashfree Payments processes eligible card, UPI, net-banking, wallet and other supported transactions and may perform payment security and fraud checks. See Cashfree's Privacy Policy.
  • EasySell and related cash-on-delivery tools may support order forms, delivery eligibility, order verification, fraud prevention and customer notifications for cash-on-delivery orders.
  • Carriers and fulfilment partners receive the information reasonably required to deliver an order, provide tracking, prevent fraud or comply with law.

The payment methods actually available are the methods displayed for your order at checkout. We do not ask customers to send full card, UPI PIN, banking password or one-time-password details by email, phone or messaging.

Analytics, advertising and experience tools

Subject to our configuration, your choices and applicable law, the store may use Google Analytics and Google Ads, Meta technologies including the Meta Pixel, Microsoft Clarity, Triple Whale, and Shopify analytics or Network Intelligence. These tools help measure visits, advertising, cart and purchase activity, attribution, site performance and usability. Microsoft Clarity may provide interaction analytics such as session replays and heatmaps; sensitive form and payment fields should not be captured.

Provider privacy information is available from Google, Meta, Microsoft and Triple Whale. A provider may receive an event only when its service is installed, the event is configured, and any required consent or preference permits it.

Cookies and similar technologies

We may use strictly necessary cookies for checkout, security, fraud prevention, cart contents and account access; preference cookies for language, region and saved choices; analytics cookies for performance and usage measurement; and advertising cookies or pixels for campaign measurement and relevant advertising. Where a consent or privacy-choice tool is displayed, you can use it to change non-essential cookie choices. You can also restrict cookies in your browser, although restricting necessary cookies may prevent checkout or account features from working.

Purposes, sharing and retention

We process information to provide the store and fulfil orders; process and confirm payments; verify and deliver cash-on-delivery orders; provide customer service; prevent fraud and secure the store; comply with tax, accounting and other legal duties; measure and improve the store; and, where permitted, send marketing or measure advertising. We share information only with service providers, professional advisers, affiliates, regulators or authorities when reasonably necessary for these purposes or required by law.

We are based in India and use providers that may process information in India, the United States and other countries. We retain information only for as long as reasonably necessary for the purpose collected, including to fulfil orders, maintain accounts, meet tax and accounting duties, handle disputes, prevent fraud and establish or defend legal claims. Provider-controlled information is retained under the provider's own policy.

Your choices and rights

Subject to applicable law, you may request information about the personal data we process, access a copy, correct inaccurate or incomplete information, request erasure, withdraw consent, manage marketing preferences and raise a grievance. We may need to verify your identity and may retain information where law requires it or where it is necessary for fraud prevention, accounting, disputes or legal claims. You may also nominate another person to exercise applicable rights in the event of death or incapacity where Indian law provides that right.

We do not discriminate against customers for making a privacy request. To submit a request or grievance, email support@kairaliproducts.com. We will acknowledge and handle the request within the period required by applicable law.

Children

The store is not directed to children, and we do not knowingly collect children's personal data in circumstances where verifiable parental or guardian consent is required. A parent or guardian who believes a child supplied personal data should contact us.

Contact

Email: support@kairaliproducts.com
Phone: +91-95551-56156